Telecom Auditing Practices
Featured Article and Excerpts from ...
Cut the Cost! A Guide for Telecommunications Expense Management
By Jack Bogle
The virtual financial collapse of many world-wide
telecommunication companies has resulted in a reduction in the level
of competition in the telecommunication industry. In some cases, the
local market has become a monopoly again, and the long distance
market has been reduced to only a few carriers. Given current
trends, increasing numbers of areas will no longer have multiple
service providers to keep competitive options viable and
consequently users will suffer from a lack of real choice. Under
such a climate, prices are likely to increase, unchecked by free
market forces. At the same time, indications are that the area of
telecommunication costs offers businesses a significant potential
for savings.
Over the past few years, I specialized in phone bill auditing, telecom auditing and helping companies reduce their telecommunication costs. Plus, I have investigated telecommunication costs totaling more than $100 million for over 200 clients in North America. We found the greatest cost savings came from eliminating legacy voice services that were no longer used or needed. In many of those cases, services remained attached to accounts even after changes were requested or systems are upgraded. The second greatest savings came from local-toll and long-distance rate reductions, and third was from eliminating excessive data circuits. More ...